A Disturbing Encounter with Heritage Roofing and Construction

As I pulled into my driveway on the evening of October 27, 2025, I was greeted by an unsettling sight. An unfamiliar, unmarked Toyota pickup was parked in front of my neighbor's house, and a man with a menacing demeanor was standing beside it, his gaze fixed on my roof. This was the beginning of a series of events that left me feeling violated and concerned about the professionalism of Heritage Roofing and Construction.

Initially, I thought he might be a potential customer or a lost visitor, but his behavior quickly dispelled that notion. He refused to make eye contact and seemed solely focused on my roof. Over the next 45 minutes, he repeatedly entered my driveway, triggering my security cameras. His persistent presence was unnerving, and I decided to wait him out, hoping he would leave. At some point he moved his vehicle to be right front of my house.

At 6 PM, my patience was rewarded with a jarring interruption. The man rang my doorbell and began pounding on the door with such force that it shook within its frame. A dog leash hanging nearby fell off its hook, and pictures rattled on the walls. I braced myself, expecting him to break down the door. Fortunately, by 6:15 PM, he was gone, leaving me with a sense of relief and unease.

It was only after reviewing my camera footage that I noticed the logo on his shirt, identifying him as an employee of Heritage Roofing and Construction. I immediately reached out to the company, expecting a prompt and professional response. However, four days later, I have yet to receive the promised callback.

This experience raises serious questions about the professionalism and customer service of Heritage Roofing and Construction. The employee had multiple opportunities to approach me and discuss his business, but instead, he chose to invade my property and intimidate me. His aggressive behavior and the company's lack of follow-up speak volumes about their disregard for customer comfort and satisfaction.

As a homeowner, I expect courtesy and respect from service providers. This incident has left me questioning the integrity of Heritage Roofing and Construction and has certainly influenced my future decisions regarding home services.

Heritage Roofing & Construction Company 2901 Caballo Ranch Blvd Ste 2C, Cedar Park, TX 78641 (512) 528-5559